Free Return & Refund Policy Generator

Generate a professional return and refund policy for your online store — free, instant, no signup. Custom return windows, exchanges, EU compliant.

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Why You Need a Return & Refund Policy

A clear return policy is one of the top factors customers consider before buying online. Beyond customer trust, it's legally required:

  • EU Consumer Rights Directive: Mandatory 14-day right of withdrawal for all online purchases
  • FTC (US): Requires clear disclosure of return and refund terms before purchase
  • Credit card processors: Require published refund policies to handle chargeback disputes
  • Consumer trust: 67% of shoppers check return policy before buying

What Our Return Policy Generator Includes

  • ✅ Return window and eligibility (14, 30, 60, 90 days — you choose)
  • ✅ Condition requirements for returns
  • ✅ Non-returnable items list (digital goods, gift cards, etc.)
  • ✅ Step-by-step return initiation process
  • ✅ Return shipping: who pays, how to ship
  • ✅ Refund method and timeline
  • ✅ Exchange policy
  • ✅ Damaged/defective items procedure
  • ✅ EU 14-day withdrawal right (with model form)
  • ✅ Order cancellation policy

Customize for Your Store

The generator adapts to your preferences: return period (14-90 days), return condition (unused, any reason, defective only), refund type (full, partial, exchange, store credit), and return shipping (customer pays, free returns, split).

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About Return Policy Generator

Generate ecommerce return and refund policies. Cover return windows, conditions, refund methods, exchanges, return shipping, and non-returnable items. Free, instant, no signup.

Complete Return Terms

Return window, item condition requirements, refund methods, restocking fees, exchanges, and shipping costs.

Ecommerce-Ready

Designed for online stores. Works with Shopify, WooCommerce, Etsy, Amazon, and custom storefronts.

Policy Customization

Set return periods by product category. Non-returnable items list. International return provisions.

Customer-Friendly

Clear, transparent language that builds trust. Reduces support tickets by setting clear expectations.